- Processing Time
All orders are processed within 1-2 business days (excluding weekends and holidays) after receiving full payment. Orders placed on weekends or holidays will be processed the following business day.
- Shipping Methods
We offer several shipping options for your convenience, including:
Priority Mail Express – Next Day to 2 Days
Priority Mail -1–3 Days
USPS Ground Advantage™ -2–5 Days
Media Mail -2–8 Days
First-Class Mail -1–5 Days
- Shipping Rates
Shipping rates are calculated based on the destination, shipping method selected, and the weight/size of the items in your order. You can view the shipping cost for your order during the checkout process before confirming your purchase.
- Free Shipping
We may offer free shipping promotions from time to time, and the criteria for eligibility will be clearly stated in the promotion details.
- Shipment Confirmation & Order Tracking
Once your order has shipped, you will receive a shipment confirmation email containing your tracking number(s). You can track your order’s progress using the provided tracking information.
- Estimated Delivery Time
The estimated delivery time will vary depending on your location and the shipping method selected. Please refer to the estimated delivery timeframe provided during the checkout process as a general guideline. However, please note that actual delivery times may vary due to unforeseen circumstances.
- Shipping to Multiple Addresses
We currently do not offer the option to ship orders to multiple addresses. Please place separate orders for each shipping address.
- International Shipping
We do not offer international shipping at this time.
- Lost or Damaged Items
In the rare event that your order is lost or arrives damaged, please contact our customer support team within 10 days of the delivery date. We will work to resolve the issue as quickly as possible. For more information please refer to our https://azsmokenshop.com/refund-policy/.
- Returns and Refunds
For information about our return and refund policy, please refer to our https://azsmokenshop.com/refund-policy/.
- Contact Information
If you have any questions or concerns about our shipping policy, please contact us at azsmokenshopinfo@gmail.com or +1 973-928-1955.
- Policy Updates
We reserve the right to update and modify this shipping policy at any time. Any changes will be posted on our website, and the date of the most recent update will be indicated at the top of the policy.